Our people are the heartbeat of LEAP Strategies. Not only are they ready to jump into action to bring your business success, but they are prepared to use their wealth of experience and passion to make your partnership with LEAP strategies one you’ll revere. Get to know our dynamic team here and what makes them tick.
Steve Crough
CEO
A bit about me: Years of experience working in Retail, Finance and leading a digital agency, now working with my younger brother at LEAP Strategies. I get a kick out of seeing businesses embrace technology.
Likes: Watching F1, going fishing and going to the Meredith Supernatural Amphitheatre.
Dislikes: Windy days.
Something people may not know about you: My brother calls me the ‘Snipers Nightmare’ because I have one leg shorter than the other.
A bit about me: After years working for Big Tech, I set up LEAP Strategies out of a desire to support Small to Medium Enterprises in getting the most out of their technology solutions.
Likes: Watching Motorsports and collecting vintage cars.
Dislikes: Cleaning and heights.
Something people may not know about you: I enjoy volunteering for charities and I currently volunteer for the Tourette’s Syndrome Association of Australia.
Grant Crough
Founder & CISO
Connor Jenkins
Strategic Technology Advisor
A bit about me: I’m passionate about empowering businesses with technology, through offering tailor-made solutions and strategies. When the workday winds down, I’m plotting my next camping adventure, reading a good book, or playing Rugby with the Mosman Whales.
Likes: Playing golf (poorly), hanging at the pub with mates and watching the NFL.
Dislikes: When the ‘Close Door’ button in a lift, doesn’t actually close the doors.
Something people may not know about you: The best holiday I have been on is a 3-month camping trip, exploring NSW, Victoria and South Australia.
Likes: Everything about Cats, Hot/Iced Chocolate, Creative Hobbies.
Dislikes: Being bored, migraines.
Something people may not know about you: I can eat 100 Chicken Nuggets (or equivalent) if required – maybe more.
Dayana Fuad
Operations Manager
Cheng Long Liew (Long)
Project and Service Coordinator
Likes: Indie video games.
Dislikes: Disorganized desks.
Something people may not know about you: I used to enjoy going to Boxing and MMA training.
A bit about me: 10 years experience within the MSP space across Melbourne, specialising in Microsoft 365 cloud infrastructure and hybrid server deployments.
Likes / Dislikes: Enjoys coffee, motorsport and traveling.
Something people may not know about you: I have a twin brother who works in the finance sector.
Christopher Shaw
Senior Migration Technician
David Le (Dave)
Customer Support Lead
Likes: Cars and Photography.
Dislikes: Waiting in long queues.
Something people may not know about you: I have been involved in snooker for several years.
Likes: A good challenge, exploring new places, hiking, cycling, and swimming.
Dislikes: Cold weather and cheese.
Something people may not know about you: I’ve travelled through all Australian states and territories.
Ida Konradsen
Customer Success Manager
Hannah Pham
Content Creator
Likes: A good read, and true crime series
Dislikes: Bad manners and Caterpillars
Something people may not know about you: I have been to 3 Primary Schools, and 4 High schools.
Likes: Puppies, sleeping on rainy days.
Dislikes: Not a fan of horror movies.
Something people may not know about you: I worked in Kuala Lumpur, Malaysia, for about six months as a Technical Support Technician.
Henry The
Support/ Solution Implement Agent
Anh Tuan
Senior Support / Solution Implement Agent
Likes: Adore all types of pets.
Dislikes: Not a fan of early mornings.
Something people may not know about you: I have a rack of servers and network equipment at home to test my theories.
Likes: Football, going to the gym and playing video games.
Dislikes: Noises and loud environments.
Something people may not know about you: I built an API at my previous company that allowed colleagues to browse customized meme images from our chat app.
Jimmy Pham
Technical Support Agent
Alex Le
Technical Support Agent
Likes: Listening to music and enjoying a cup of tea on a rainy day.
Dislikes: Seafood and snails.
Something people may not know about you: I have a passion for solving puzzles and enjoy the challenge of figuring out complex problems.
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